NAVEEDA, Seher. Business Process Reengineering and Organizational Structure: – A Case Study of Indian Commercial Banks. SOCRATES, Kanpur City, India, v. 2, n. 2, p. 126–138, 2014. Disponível em: https://www.socratesjournal.com/index.php/SOCRATES/article/view/31. Acesso em: 19 apr. 2024.