ALSAEED, Abraheem; CARL, Adams. Conceptual Framework of eService delivery system in Developing Countries with a high level of Instability. SOCRATES, Kanpur City, India, v. 4, n. 3, p. 13–34, 2016. Disponível em: https://www.socratesjournal.com/index.php/SOCRATES/article/view/219. Acesso em: 29 mar. 2024.